We were built

for more than

survival mode.

The future of work isn’t just productive — it’s humane, mentally fit and fulfilled.

We are half material and half spiritual by nature. But our systems and society were built almost entirely for the material half of us. My coaching, and the AI coaching systems I work with, address what happens to humanity when we keep ignoring that other half - and put practical processes in place to help individuals and organisations find that balance.

Our AI-supported mental fitness systems prompt individuals daily to respond with calmness, clarity and awareness — reconnecting them with what gives human life its meaning.

The result: leaders and staff who smile more, bring their full selves home from work, and live an aligned success-vision. And organisations that identify and prevent harmful workplace dynamics before they escalate into burnout, conflict, staff turnover or costly claims..

Trusted by leaders & featured in:

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Three (3) ways to proactively build a more meaningful, less stressful way of working and living — with AI-supported mental fitness training

1 🧠 AI-Supported Mental Fitness Training And Community Services Referral

First-to-market 24/7 AI coaching through private calls and two-way messaging. For organisations ready to protect their people before harm happens — not after. Identify and investigate toxic patterns impartially. Educate workers daily to self-reflect, manage up and down, process and communicate experiences optimistically - to mitigate coercion, exclusion, undermining of achievements, unspoken demotion, and harrassment. Train workers and leaders to create optimism, collaboration, calmness, patience, presence and friendliness in all that they do, including solving the Profit and Loss puzzle. Connect leaders and staff with the right community services at the right time, when needed.

Increase spiritual productivity - to set and meet monetary KPIs.

Enquire for your organisation →

2 ✦ Personal Coaching

The Fortress of Wellbeing process. A deeply personal, unhurried journey to learn to create optimism, collaboration, calmness, patience, presence and friendliness daily. For individuals ready to stop operating from survival mode.

Improve your spiritual productivity to gain the incomes you need and want.

Begin your process →

3 📖 The Book

On Speeding Up the Emotional and Spiritual Evolution of Humanity. Inspired by Jane Goodall's call for spiritual evolution, this book-in-progress diagnoses why our productivity systems are the number one barrier to human flourishing — and what we can do about it.

Join the waitlist →

"Mental fitness skills will take us beyond work-life balance initiatives that haven't met humanity's needs, beyond over-productivity that holds us back from the peace and joy we are designed to live, beyond science's 'flaw of averages' and beyond raw intuition."

"Material and spiritual balance skills will take us beyond survival of the fittest...to survival of the good enough, giving us access to the peace and joy were are designed to live."

We lived the problem.Then built the solution.

About Qualy Coaching

Qualy coaching is owned by Delliah Shaffer , a certified Results Coach, Recovery Coach, L1 Mind Mentor and Quality Mind AI Organisational Systems Coach.

Delliah holds degrees in Psychology, Biology, Epidemiology, and is currently studying a diploma in Community Services. Delliah has work experience across 2 countries (Australia and Canada) and 2 industries (17 years as an evidence-based medicine analyst in the pharmaceutical industry; 9 years in the aged care industry, including owning a small, aged care services agency for 7 years). Also, being a mum, Delliah is well-versed in navigating health and aged care systems, and knows the community services referrals that can improve wellbeing, in many workplace and family scenarios.

Recovery Coaching Certification Level 1: The Freedom and Power Restoration System^TM

Aligned TM Spiritual Coaching Certification

Delliah is an author in progress, as featured in Yahoo!Finance, Morningstar, Bezinga, KTLA5, FOX8 and MarketWatch

Testimonials

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“Quality Mind has quickly helped minimize work related fear and anxiety.”

“I am much calmer in work and so much happier with my home life. I now feel more engaged with my life and with everything that’s going on. It’s expanded my mind and it’s changed my life for the better.”

“My physical health and my mental health have improved by 90%… I used to be a catastrophic thinker… Now I don’t worry. I’m more optimistic and level-headed, and I’m just a whole lot happier.”

— Darren Kappler

“The Quality Mind program was a life changer for me and I’m very pleased I chose to sign up. Initially, I was skeptical it could help me through some heavy times — but it absolutely did. It helped me get my head around issues that were dragging me down. It gave me a new perspective, and the mentoring was exceptional.”

— Peter Maloney

“I started the Quality Mind Global program in January 2024. What I’ve experienced is that the changes (for me) are subtle but profound.
I found that my Language and mindset changed in a positive sense; I am so much calmer, thoughtful and patient. The weekly link ups are interactive and informative. I Love being a part of the Quality Mind Global community.
If, by any chance, you are contemplating doing a program with Quality Mind, then I encourage you to jump right in and do in……I’m thankful I did.”

— Andrea D’Antoine

“Quality Mind is exceptionally good. They cut through the masks we wear and deal directly with what is holding us back and teach people how to excel in their mindset. Highly recommend!”

— Isaac Ludlow

“Loved my time with Quality mind, life skills everyone should invest in for bettering themselves and improving their happiness.”

— Lauren Kitchen

“Love my time with Quality Mind Global. It’s helped improve my life immensely!”

— Hayden Burt

“Quality Mind is such an incredible, life changing program!! I would highly recommend it to anyone wanting to get the most out of life!”

— Katie Craig

“When you begin to realize that your limiting beliefs and thoughts are holding you back from your true success, then you will understand the importance of the Quality Minds app and program.”

— Ross Cox

“I am pleasantly pleased to have made the decision to improve my mental and emotional health.
The Quality Mind program was a life changer for me and I am very pleased I chose to sign up. Initially I was sceptical as to whether it could achieve for me what I needed to assist me through some heavy times. My experience was that it indeed helped me getting my head around issues that were getting me down. It made me see things from a different viewpoint and the mentoring was exceptional. Thank you Richard.”

— Ana Yuri De La Cruz Medina

“Amazing coaching, motivation, mentoring and leadership training in a supportive and positive group setting. Life Changing, highly recommend.”

— Michael Murphy

“A genuinely life changing experience!
The consistency of the app led me to a new understanding of my negative subconscious beliefs & blocks to my success, a wonderful & simple to use tool.
As for the Quality Mind program & team, their generosity, knowledge, compassion & support provided a platform for my personal growth with the added benefit of profound healing.
I am still in contact with people from my team – having been a significant part of my life.
Thank you Quality Mind.”

— Kelly Major

“Quality Mind is a Life Changing Program!
As a psychologist, I understand the science and theories of motivation but Quality Mind made it so applicable and simple. Going through the program, I am challenged personally to work on the roadblocks that is stopping me from achieving my ideal life. The Mind Mentor assigned to me was supportive and encouraging, nudging me towards taking action.
I personally love how the app has features that helps me stay focused and on track towards my personal goals. I love the variety and simplicity of all the Mindfulness Meditations in the app. I have been using this for the past 2 years, and am still using it regularly.
I will strongly recommend the Quality Mind Program with your Mind Mentor, and the Mobile App!”

— Benedict Lim

“I’m thoroughly enjoying the Quality Mind course. I’ve seen significant improvements in my mindset and productivity. Highly recommended for anyone seeking to enhance their mental well-being and personal growth.”

— F Kay

“I use to function on a strained nervous system at all times hand in hand with FEAR. And now I feel emotionally safe even without a partner 💟 to call home.”

— Adrienne Lee

“If I could give more stars I would - an absolutely life changing program!
I was very wary and cynical before starting QM, and this totally changed by the end of the first session.
I had tried a couple of psychologists to help me (recover from work burnout and anxiety) to no avail, and didn’t know where to go for help, until Rich reached out.
The structure of the program is superb, providing the tools, resources and support to lift you up and teach you how to stay there.
Thank you Rich, Kirrilee and our entire crew for changing my thought processes and understanding of how the mind works for the better ❤️
If you’re struggling with anything at all (that’s part of the beauty of it), QM is your pathway forward.”

— Cameron Mott

“Quality mind has quickly helped minimize work related fear and anxiety. It blends well with my other life and faith disciplines.”

— Robert Maniaci

You’re In The Right Place IF…

you are emotionally strained, worried or anxious, and have tried other methods to feel calm, safe and fulfilled, with no lasting results or other approaches left you feeling broken.

you want to learn new skills and you want to feel optimistic about the future, protect your future and your wellbeing, and become a better version of you.

You are responsible for wellbeing and safety, including psychosocial safety, in your organisation and want to evolve your organisation beyond material productivity, toward emotional and spiritual outcomes for humanity

What we believe about human flourishing

The Foundation of Our Programs

We have made extraordinary material gains as a humanity. But we are unacceptably behind in our spiritual and emotional evolution. That gap is not an accident — it is a design flaw in the systems we built when we were in survival mode.

The good news is that design flaws can be redesigned and in the meantime strategic work-arounds can be used to achieve spiritual balance for a more meaningful, stress-free, enjoyable life.

We are 50% material, 50% spiritual

We are bones, skin and tissue (material make up) - without the lifeforce in us (spiritual make up). We think of our lifeforce, as a ray from the Universal Lifeforce - the essence or void that envelopes the universe and everything in it. This is lent to us to have, nurture and express during our lifetime. The lifeforce in each of us bakes a unique subset of virtues, values and boundaries into us. Our productivity system, including our education system that feeds it, systematically teaches us to ignore the lifeforce in us, to serve our societal systems built from survival mode.

Both halves deserve equal time, space, and systemic support. A life honouring mainly the material half of us, is a life half-lived.

Considering statistics that 90% of illnesses are stress-related, we need to confront the possibility that unlived-life may be a more efficient way forward to handle modern dis-eases. Work-life balance has been unachievable for the masses. Our programs are designed to Increasing spiritual productivity to achieve both the material and spiritual incomes we desire, and redesigning our productivity system for this. This intentional move toward 50% material and 50% spiritual balance, is for individuals and organisations wanting to evolve.

Survival mode is not a personality

Anxiety, overproductivity, and disconnection are symptoms of broken systems — not character flaws to overcome alone.

Productivity and growth is not about materiality

Output is not only money, marriages and children.

Optimism, peace, fun, unconditional love, collaboration, patience, friendliness and presence are real outputs.

Catching up on our emotional and spiritual growth also means organisations, communities and families fully understand the concept of empathy as oneness - we all have a lifeforce inside us, that is connected to the Universal Lifeforce - we are each connected to the same source of human spirit. It means we are long-term producing what matters in the right amounts, not overproducing or missing the mark in what we produce. We have over 100 brands of cereal yet many live homeless, how does that make "productivity sense?"

A year of life is measured by the quality of life, not just the time.

"Workers compensation claims are rising, and work is affording only the most essential material needs for many, yet taking up the majority of waking adult lives. Ultimately, dads and mums are not even finding time to create wonderful memories and share spiritual moments with their kids, and many long for system change".

At Qualy Coaching we understand this because we lived it. We struggled with our wholistic "success-pictures" for years to gain freedom from mortgages, gain meaningful part-time work in a productivity system that marginalises masses of perfectly-fine humans.

We searched widely for communities that feel safe and inclusive, and we lived through 5 major takeovers across 2 continents, working in private industry, franchise industry, and not-for-profit industry in health and social care sectors.

We lived the changes in the Australian aged care providers sector when government ceased the Home Care Package program, replacing it with the Support at Home Program, slashing revenue by over 70%. This forced even medium to large providers such as myHomecare Group to sell themselves to large providers (Australian Unity acquired myHomecare Group in March 2024), let alone the devastating effects on small providers. Many leaders and business owners in the aged care providers space lost their identity as caring leaders under the stress of that major system change. We studied the difference between those that lost their identities and those that didn't.

Overall, we have seen the toxic and devastating effects that transactional social contracts - on which our productivity systems are built - have had on colleagues each and every year - and our coaches have experienced workplace bullying and toxic handling takeovers and system changes. We know first hand the risk of long term marginalisation from the workforce after these incidents, and the decrease in quality of life.

We help organisations navigate system change, We help organisations create visions for how they can be productive + advance the emotional and spiritual evolution of humanity - we help solve the profit & loss puzzle, and business structure decisions, that need to be handled to support serious system change.

We help people navigate systems while systems are dysfunctional, with mental fitness skills and referrals to the right community services at the right time.