We were built

for more than

survival mode.

The future of work isn’t just productive — it’s humane, mentally fit and fulfilled.

Trusted by leaders & featured in:

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Three (3) ways to a more meaningful, less stressful way of working and living — with AI-supported mental fitness training

1 🧠 Organisational AI-Supported Mental Fitness Training & Community Services Referral

First-to-market 24/7 AI mental fitness training and community services referral, for organisations ready to protect their people before harm happens. Most leaders know culture matters and now Australia's psychosocial safety laws require organisations to actively manage and prove they are reducing mental health risks for their leaders and staff.

I partner with Quality Mind AI, to install AI coaching systems into medium to large organisations — proactively supporting staff with the mental fitness skills that are the first line of defence for becoming and staying mentally well.

Through private calls and two-way messaging with Quality Mind AI agents and personal mental fitness trainers, we deliver Human intelligence, reinforced by AI, delivered at scale:

Your people stop quietly looking for the exit.

Your managers lead with more confidence, more humanely, with less conflict.

You stop relying on an EAP that only 5% of your team will ever use. You meet your psychosocial safety and reporting obligations on a budget tailored to fit your Profit & Loss Statement.

You become a workplace where people genuinely feel safe, calm, and fulfilled.

Identifying and investigating toxic patterns becomes impartial and easy.

Leaders and staff self-reflect, manage up and down, and process experiences optimistically.

Leaders and staff become wired to create collaboration, calmness, patience, presence and friendliness in all that they do, including solving the Profit and Loss puzzles.

You connect leaders and staff with the right community services at the right time, when needed.

The impact that 24/7 mental fitness coaching is to mitigate coercion, exclusion, undermining of achievements, unspoken demotion, and harassment, while increasing spiritual productivity. Ultimately this meets monetary KPIs better.

2 ✦ Personal Coaching

The Fortress of Wellbeing process. A deeply personal, unhurried journey to learn to create optimism, collaboration, calmness, patience, presence and friendliness daily. For individuals ready to stop operating from survival mode.

Improve your spiritual productivity to gain the incomes you need and want.

Begin your process →

3 📖 The Book

On Speeding Up the Emotional and Spiritual Evolution of Humanity. Inspired by Jane Goodall's call for spiritual evolution, this book-in-progress diagnoses why our productivity systems are the number one barrier to human flourishing — and what we can do about it.

Join the waitlist →

We are half material and half spiritual by nature. But our systems and society were built almost entirely for the material half of us. We reconnect people with what gives human life its meaning.

I'm Delliah owner of Qualy Coaching. Wellbeing and quality of life improvement have been at the heart of what I do, throughout my career. My coaching, and the AI coaching systems I install in organisations:

Restore people's ability to lead & respond with breath, caring, calmness, peace, enjoyment, and purpose, at work and at home.

Prompt and teach mental fitness skills daily, hourly, whenever needed...

Train the brain with easy tools and processes, that ultimately create leaders and staff capable to smile more, and to feel genuinely safe & calm.

Why did we create a business to help people measure success based on how often they smile, and how safe and calm they feel?

I worked for years using expensive utility scales and clinical trials to measure the quality of life of patients treated with pharmaceutical medicines. These tools are not useable by most of humanity. This is why we chose mental fitness skills and simple measures as the ultimate measure of quality of life. Smiling is a sign that a person feels safe to live by the virtues, values and boundaries that are baked into each of us, and in a way that is aligned with their personal inner-vision of success.

"Mental fitness skills will take us beyond work-life balance initiatives that haven't met humanity's needs, beyond over-productivity, beyond science's 'flaw of averages', and beyond raw intuition - giving us access to the peace and enjoyment we are designed to live."

"Material and spiritual balance skills will take us beyond survival of the fittest...to survival of the good enough, giving us access to the peace and enjoyment were are designed to live."

We lived the problem.Then built the solution.

About Qualy Coaching

Qualy coaching is owned by Delliah Shaffer , a certified Results Coach, Recovery Coach, L1 Mind Mentor and Quality Mind AI Organisational Systems Adviser.

Delliah holds degrees in Psychology, Biology, Epidemiology, and a Community Services part-diploma. Delliah has work experience across 2 countries (Australia and Canada) and 2 industries (17 years as an evidence-based medicine analyst in the pharmaceutical industry; 9 years in the aged care industry, including owning a small, aged care services agency for 7 years). Also, being a mum, Delliah is well-versed in navigating health and aged care systems, and knows the community services referrals that can improve wellbeing, in many workplace and family scenarios.

Recovery Coaching Certification Level 1: The Freedom and Power Restoration System^TM

Aligned TM Spiritual Coaching Certification

Delliah is an author in progress, as featured in Yahoo!Finance, Morningstar, Bezinga, KTLA5, FOX8 and MarketWatch

Testimonials

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“Quality Mind has quickly helped minimize work related fear and anxiety.”

“I am much calmer in work and so much happier with my home life. I now feel more engaged with my life and with everything that’s going on. It’s expanded my mind and it’s changed my life for the better.”

“My physical health and my mental health have improved by 90%… I used to be a catastrophic thinker… Now I don’t worry. I’m more optimistic and level-headed, and I’m just a whole lot happier.”

— Darren Kappler

“The Quality Mind program was a life changer for me and I’m very pleased I chose to sign up. Initially, I was skeptical it could help me through some heavy times — but it absolutely did. It helped me get my head around issues that were dragging me down. It gave me a new perspective, and the mentoring was exceptional.”

— Peter Maloney

“I started the Quality Mind Global program in January 2024. What I’ve experienced is that the changes (for me) are subtle but profound.
I found that my Language and mindset changed in a positive sense; I am so much calmer, thoughtful and patient. The weekly link ups are interactive and informative. I Love being a part of the Quality Mind Global community.
If, by any chance, you are contemplating doing a program with Quality Mind, then I encourage you to jump right in and do in……I’m thankful I did.”

— Andrea D’Antoine

“Quality Mind is exceptionally good. They cut through the masks we wear and deal directly with what is holding us back and teach people how to excel in their mindset. Highly recommend!”

— Isaac Ludlow

“Loved my time with Quality mind, life skills everyone should invest in for bettering themselves and improving their happiness.”

— Lauren Kitchen

“Love my time with Quality Mind Global. It’s helped improve my life immensely!”

— Hayden Burt

“Quality Mind is such an incredible, life changing program!! I would highly recommend it to anyone wanting to get the most out of life!”

— Katie Craig

“When you begin to realize that your limiting beliefs and thoughts are holding you back from your true success, then you will understand the importance of the Quality Minds app and program.”

— Ross Cox

“I am pleasantly pleased to have made the decision to improve my mental and emotional health.
The Quality Mind program was a life changer for me and I am very pleased I chose to sign up. Initially I was sceptical as to whether it could achieve for me what I needed to assist me through some heavy times. My experience was that it indeed helped me getting my head around issues that were getting me down. It made me see things from a different viewpoint and the mentoring was exceptional. Thank you Richard.”

— Ana Yuri De La Cruz Medina

“Amazing coaching, motivation, mentoring and leadership training in a supportive and positive group setting. Life Changing, highly recommend.”

— Michael Murphy

“A genuinely life changing experience!
The consistency of the app led me to a new understanding of my negative subconscious beliefs & blocks to my success, a wonderful & simple to use tool.
As for the Quality Mind program & team, their generosity, knowledge, compassion & support provided a platform for my personal growth with the added benefit of profound healing.
I am still in contact with people from my team – having been a significant part of my life.
Thank you Quality Mind.”

— Kelly Major

“Quality Mind is a Life Changing Program!
As a psychologist, I understand the science and theories of motivation but Quality Mind made it so applicable and simple. Going through the program, I am challenged personally to work on the roadblocks that is stopping me from achieving my ideal life. The Mind Mentor assigned to me was supportive and encouraging, nudging me towards taking action.
I personally love how the app has features that helps me stay focused and on track towards my personal goals. I love the variety and simplicity of all the Mindfulness Meditations in the app. I have been using this for the past 2 years, and am still using it regularly.
I will strongly recommend the Quality Mind Program with your Mind Mentor, and the Mobile App!”

— Benedict Lim

“I’m thoroughly enjoying the Quality Mind course. I’ve seen significant improvements in my mindset and productivity. Highly recommended for anyone seeking to enhance their mental well-being and personal growth.”

— F Kay

“I use to function on a strained nervous system at all times hand in hand with FEAR. And now I feel emotionally safe even without a partner 💟 to call home.”

— Adrienne Lee

“If I could give more stars I would - an absolutely life changing program!
I was very wary and cynical before starting QM, and this totally changed by the end of the first session.
I had tried a couple of psychologists to help me (recover from work burnout and anxiety) to no avail, and didn’t know where to go for help, until Rich reached out.
The structure of the program is superb, providing the tools, resources and support to lift you up and teach you how to stay there.
Thank you Rich, Kirrilee and our entire crew for changing my thought processes and understanding of how the mind works for the better ❤️
If you’re struggling with anything at all (that’s part of the beauty of it), QM is your pathway forward.”

— Cameron Mott

“Quality mind has quickly helped minimize work related fear and anxiety. It blends well with my other life and faith disciplines.”

— Robert Maniaci

You’re In The Right Place IF…

you are emotionally strained, worried or anxious, and have tried other methods to feel calm, safe and fulfilled, with no lasting results or other approaches left you feeling broken.

you want to learn new skills and you want to feel optimistic about the future, protect your future and your wellbeing, and become a better version of you.

You are responsible for wellbeing and safety, including psychosocial safety and workers' compensation claims, in your organisation and want to evolve your organisation beyond material productivity, toward emotional and spiritual outcomes. Explore "Quality Mind AI"

What we believe about human flourishing

The Foundation of Our Programs

We have made extraordinary material gains as a humanity. But we are unacceptably behind in our spiritual and emotional evolution. That gap is not an accident — it is a design flaw in the systems we built when we were in survival mode.

The good news is that design flaws can be redesigned and AI-systems are part of this change. i

We are half material, half spiritual

The lifeforce in each of us bakes a unique set of virtues, values and boundaries into us. Without this light (our spiritual part), we are merely bones, skin and tissue (material part).

A life honouring mainly the material half of us, is a life half-lived.

Considering statistics that 90% of illnesses are stress-related, we need to confront the unlived-life that many people suppress, due to humanity's material growth outpacing emotional and spiritual growth too much. Our programs are designed to increase spiritual productivity within our lives and our productivity system. Individuals and organisations who want to evolve will need to choose intentional focus on material vs spiritual incomes.

Survival mode is not a personality

Anxiety, overproductivity, and disconnection are symptoms of broken systems — not character flaws to overcome alone.

Productivity and growth is no longer about materiality

Optimism, peace, enjoyment, unconditional love, collaboration, patience, friendliness, presence and controlled breath patters are real outputs.

We have over 100 brands of cereal yet many live homeless, how does that make "productivity" sense? A year of life is measured by the quality of life, not just the time.

"Delliah understands how to support cultural change toward emotional and spiritual productivity becoming as valued as monetary productivity, because she lived it. She searched widely for communities that feel safe and inclusive, lived through 5 major takeovers across 2 continents, working in private industry, franchise industry, and not-for-profit industry, in health and social care sectors. And she spent the last decade re-defining her personal success-picture, to meet her own need for material vs spiritual balance.